INTRODUCTION AND SCOPE

This Privacy Policy is designed to help you understand the types of personal information we at Discount Two-Way Radio Corporation (“DTWR”, “us”, “we”, or “our”) collect, how we use it, and how and when it may be shared. This Privacy Policy applies to individuals who visit our website at https://www.rcacommunicationssystems.com/ (the “Site”), or access any other websites, pages, features, or content owned and operated by us that direct to this Privacy Policy (collectively, the “Service(s)”).

If you are not comfortable with any part of this Privacy Policy, please immediately discontinue access or use of our Services. We may make changes to this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when this Privacy Policy was last updated. If we make material changes to this Privacy Policy, then we will notify you as required by law. Any changes to this Privacy Policy will become effective on the “Last Updated” date indicated above.

1. PERSONAL INFORMATION WE COLLECT

We collect certain personal information when you access or use our Services. Personal information is typically data that identifies an individual or relates to an identifiable individual. The personal information that we collect depends on your interactions with us and the choices you make.
Information You Voluntarily Provide. The types of personal information that we or third-party service providers who assist us (in providing, maintaining, and operating our Services) may collect from you include:
• Customer Support. When you engage with our support team via email or telephone, we may collect records, copies of your correspondence (including email addresses and phone numbers), or additional information you choose to share with us.
• Web Forms. We may collect your first and last name, email address, and other additional information you choose to provide when you inquire about our products or services, submit a request, or would like to get in touch with our customer support for other matters. If you provide contact information, we may contact you to respond to your inquires, to learn about your level of interest in, or satisfaction with our Services.
• Marketing Content Sign-ups. You may choose to provide us your email address if you wish to receive promotional emails from us with news & exclusive offers.
Information We Automatically Collect. To the extent permitted under the applicable law, we may automatically collect certain type of personal information about you when you interact with the Services.
• Usage Data. When you browse our Sites, we may automatically collect log data such as your web request, Internet Protocol (“IP”) address, browser type, domain names, referring and exit pages and URLs, pages viewed and the order of these page views, the date and time you access our servers, and other diagnostic data.
• Device Information. When you use your desktop to access our Services, we may be able to identify your device’s unique device identifier, MAC address, advertising IDs, and operating system.
• Location Information. When you use our Services, we may infer the generic physical location and geographic regions of your device from your Wi-Fi, Bluetooth and other device settings. For example, your IP address may indicate your general geographic region. You may choose not to share your location details with us by adjusting your desktop device’s location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer.

2. WHY WE COLLECT PERSONAL INFORMATION

We may use your personal information for the following commercial purposes, unless restricted by applicable law:
(a) To Provide Our Services. We process your personal information to provide you with our Services that you request, such as managing contents, and/or processing your inquiries.
(b) To Provide Customer Support or Respond to You. We process any information that you provide to us when you contact us. Without your personal information, we cannot respond to you or ensure your continued use and satisfaction of the Services.
(c) To Provide Marketing Communications.
If you have voluntarily provided your email address, phone number or other electronic addresses to us when subscribing to our marketing communications, we may email you about our Software, news or exclusive offers of our Services that we believe may be of interest to you. When you no longer wish to receive these marketing messages from us, you can opt out at any time by following the instructions contained in each email you receive from us or contacting us via the methods specified in the “How to Contact Us” section below.
(d) To Research and Develop of Our Services. We may process your personal information and derive analytical and statistical data to better understand the way you use and interact with our Services. For instance, analyzing where, on which types of devices and how our Site is used, how many visitors we receive, and where they click on the Site may help us improve our existing Services and to build new Services.
(e) To Personalize Your Experience. We may process your information to personalize your experience. By personalization, we enable you to interact with our Services more easily across platforms and devices.
(f) To Facilitate Corporate Acquisitions, Mergers and Transactions. We may process any information regarding your use of our Services as is necessary in the context of corporate acquisitions, mergers or other corporate transactions.
(g) To Ensure the Security of the Services. We may process your personal information to combat spam, malware, malicious activities or security risks; improve and enforce our security measures; and to monitor and verify your identity so that unauthorized users do not gain access to your information.
(h) To Maintain Legal and Regulatory Compliance. Our Services are subject to certain laws and regulations which may require us to process your personal information. For example, we process your personal information to fulfill our business obligations, or as necessary to manage risk as required under applicable law, or to respond to requests by judicial process or governmental agencies.
(i) With Your Consent. For any other purpose disclosed to you prior to you providing us your personal information or which is reasonably necessary to provide the services or other related services requested, with your permission or upon your direction.

3. HOW WE DISCLOSE YOUR PERSONAL INFORMATION

We may disclose your personal information as described below:
(a) Within Our Corporate Organization. We may share some or all of your personal information with our subsidiaries and corporate affiliates, joint ventures, or other companies under common control with us.
(b) With Our Service Providers and Business Partners. We may disclose your personal information to our agencies, contractors, vendors, suppliers, or distributors (“Service Providers”) who provide certain services to us or on our behalf, such as IT infrastructure hosting, analyzing data, or performing marketing or consulting services. These Service Providers will only have access to the information needed to perform these limited functions on our behalf.
(c) Response to Subpoenas or Court Orders or to Protect Rights and to Comply with Our Policies. We may disclose personal information to government authorities or third parties if: (i) required to do so by law, or in response to law enforcement requests and legal processes, such as a subpoena or court order; (ii) comply with requests from auditors, examiners or other regulators; (c) we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties or the public at large; or (iii) we believe that you have abused the Services by using it to attack other systems or to gain unauthorized access to any other system, to engage in spamming or otherwise to violate applicable laws. You should be aware that, following disclosure to any third party, your information may be accessible by others to the extent permitted or required by applicable law.
(d) During Business Transfers; Bankruptcy. In the event of a merger, acquisition, bankruptcy or other sale of all or a portion of our assets, any personal information owned or controlled by us may be one of the assets transferred to third parties. As part of this type of transaction, we may transfer or assign personal information and other information we have collected from users of the Services to buyers, service providers, advisors, potential transactional partners or other third parties in connection with the corporate transaction. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred user information will be subject to this Privacy Policy. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.
(e) With Your Consent. We may share your personal information with other companies if you give us permission or direct us to share your information.

4. COOKIES AND OTHER TRACKING TECHNOLOGIES

We and our service providers may automatically collect information from you when you use the Site using “cookies” and other tracking technologies to help us customize your experience and better manage content on our Site, including to: (a) analyze our web traffic using an analytics package; (b) identify whether you already visited our careers websites; (c) store information about your preferences (e.g., cookie consent); and (d) to recognize when you return to our Site. Cookies are small amounts of data that are stored within your computer’s Internet browser and that are accessed and recorded by the websites that you visit so that they can recognize the same browser navigating online at a later time. Information that may be collected by cookies when you use the Site may include, without limitation: the pages you visit within the Site; the date and time of your visit to the Site; the amount of time you spend using the Site; the IP address used to connect your computer to the Internet; and/or your computer and connection information such as your browser type and version, operating system and platform. For opting out of cookies, see the “Managing Cookies” section below.

5. YOUR CHOICES

We offer you certain choices about how we communicate with you and manage your personal information.
(a) Correct or Update Your Information. If you have created a user account through the Services, you will have the ability to access, update and correct the personal information you have provided in connection with your account by logging into your account through the Services. If you do not have an account and would like to request to correct or update your personal information that we have collected or has been previously provided to us, please contact at [email protected]. To protect your privacy, we must be able to verify your identity to confirm that the request came from you before we can process your request. We may contact you by phone or e-mail to verify your request. Depending on your request, we will ask for information such as your name, an email address or a phone number you have used with us.

(b) Marketing Communications. If we send you marketing communications, we will offer you certain choices about how we communicate with you. To update your preferences, limit the communications you receive from us, please contact us as specified in the “How to Contact Us” section at the end of this Privacy Policy. Where provided by law, you may withdraw your consent previously provided to us, and we will apply your preferences going forward. You can also choose not to receive marketing communications from us by clicking on the unsubscribe link in our marketing content.

(c) Managing Cookies. You have the right to decide whether to accept cookies. If you do not want us to deploy cookies in your browser, you may modify your web browser setting to refuse some or all cookies or to notify you and ask for your permission when a website tries to set a cookie. If you want to learn how to modify your browser settings, please use the “Help,” “Tools” or “Edit” menu in your browser or review the instructions provided by the following browsers: Microsoft Edge, Google Chrome, Mozilla Firefox, Safari Desktop, Safari Mobile; and Android browser. If you block or delete technical and/or function cookies used by our Sites, the Sites may become impossible to browse, certain services or functions of the Sites may become unavailable or other malfunctions may occur. In this case, you may have to modify or manually enter some information or preferences every time you visit the Sites.
Analytics. We may use third-party service providers to monitor and analyze the use of our Sites, such as Google Analytics. Google Analytics is a web analytics service offered by Google LLC (“Google”) that tracks and reports website traffic. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics, available at: https://tools.google.com/dlpage/gaoptout.
Interest-Based Advertising. Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI), both of which maintain websites where people can opt out of interest-based advertising from their members. To opt out of website interest-based advertising provided by each organization’s respective participating companies, visit the DAA’s opt-out portal available at http://optout.aboutads.info/, or visit the NAI’s opt-out portal available at http://optout.networkadvertising.org/?c=1.

6. THIRD PARTY LINKS AND CONTENT

The Services may include links to other third party websites and content from third party distributors, services and support centers. We do not have access to or control over these third parties or the cookies, web beacons or other technology that these third parties may use. We are not responsible for the privacy practices of these third parties or the content on any third-party website. You should review the privacy policies of the different websites you visit.

7. CHILDREN

Our Services are not directed to, and we do not knowingly collect personal information from, children under the age of 13. If you are under 13, please do not attempt to fill out our forms or send any personal information about yourself to us. If you are a parent or guardian and wish to review information collected from your child, or have that information modified or deleted, you may contact us via the method identified in the “How to Contact Us” section below. If we become aware that a child has provided us with personal information, we will terminate the user’s access to our Service and take steps to delete such information from our systems, unless we have a legal obligation to keep it.

8. RETENTION

We will retain your information for as long as your account is active, as needed to provide you Services or for other purposes stated in this Privacy Policy. We will cease to retain your personal information or remove the means by which the personal information can be associated with you as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal information was collected and is no longer necessary for legal or business purposes. If you wish to cancel your account or request that we no longer use your information to provide you services, we may still retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. SECURITY

We implement security measures intended to protect against the loss, misuse and alteration of the personal information under our control. Please be aware that no data transmission over the Internet can be guaranteed to be 100% secure. We cannot guarantee the security of our databases or the databases of the third parties with which we may share such information, nor can we guarantee that the information you supply will not be intercepted while being transmitted over the internet. Please remember that you play a valuable part in security as well. If you feel that the security of any account you might have with us has been compromised, you should contact us immediately as described in the “How to Contact Us” section.

10. ADDITIONAL NOTICE TO INDIVIDUALS IN CANADA

This Section provides additional information to individuals located in Canada at the time their personal information is collected by us. You may request details about our privacy practices, access or correct your personal information, or make a complaint by contacting our privacy team in writing at: [email protected].
If you are not satisfied with our response to your inquiry, you may contact the Office of the Privacy Commissioner of Canada: 1-800-282-1376 (toll-free) or priv.gc.ca.

11. HOW TO CONTACT US

If you have any questions or complaints regarding this Privacy Policy, please contact us by sending an email to [email protected]. If we need, or are required, to contact you concerning any event that involves your personal information, we may do so by e-mail, telephone, or mail.